The Access and Eligibility Services Leadership Conference is an immersive, three-day event that will provide vision, inspiration, and actionable training designed to increase leadership effectiveness. The conference will focus on connecting AES leaders to our mission by reaffirming agency values and defining our collective purpose.
This year’s conference theme, “Next Level Leadership: The Power of Us” encourages leaders to have a growth mindset and be intentional about their own development, so they can better serve and develop those around them.
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This interactive session will guide participants to discover the power of a growth mindset and learn how to apply it to their personal and professional lives. Learners will practice habits that turn adversity into opportunity and failure into learning.
After participating in this session learners will be able to:
Differentiate between a fixed and growth mindset.
Apply practical techniques to develop growth mindset in yourself and others.
Develop strategies for embracing challenges and view them as opportunities to learn and grow.
Before joining the state, Jason was a professor of Communication Studies at Texas Tech University in Lubbock Texas specializing in adult learning and leadership and professional development. He has published statistical research analysis in Communication Quarterly and co-authored... Read More →
Director of Eligibility Support Services, Operations - Vendor Operations
Dominque (Dom) Marshall joined Vendor Operations, effective August 1, 2023, as a Director overseeing the Eligibility Support Services (ESS) team. Dom brings over 14 years of experience with federal assistance programs, including expertise in adult Medicaid, cash programs, community... Read More →
This session will emphasize the importance of creating a psychologically safe work environment through continuous, genuine communication. It compares fostering workplace trust and openness to hosting a party, where leaders and team members build authentic connections that promote comfort and collaboration. Each interaction contributes to a supportive culture, and effective communication requires understanding each person's perspective. Ultimately, the goal is to build a workplace where meaningful, connected conversations lead to stronger teams and more fulfilling work relationships.
After participating in this session learners will be able to:
Recognize the important roles leaders have in establishing good communication practices in their teams.
Understand why building authentic relationships with team members is crucial for psychological safety.
See how a connected team leads to a strong team.
Identify the three levels of conversations and how to approach them.
Director of Internal Communications, Strategic Engagement and Employee Support
Ryan is the director of the AES Internal Communications team, which supports all areas of AES. The team helps spread the word about projects, initiatives, and organizational updates that affect team members across the state.Ryan has a journalism degree from San Diego State University... Read More →
Information Specialist, Strategic Engagement and Employee Support
Since 2020, Matt has served as a Communications Specialist on the Internal Communications team, doing “jack of all trades" work” that includes everything from writing and editing to coming up with silly skits and activities for SEES to do at State Office Staff Meetings, being... Read More →
This session will explore the transformative power of Purpose Driven Leadership. By empowering employees, peers, and stakeholders to discover personal meaning in their work, Purpose-Driven Leaders foster a highly engaged and committed workforce united by shared goals and aspirations. Purpose-driven leaders model values-based decision-making, take the time to learn what truly matters to those they manage and work with, and connect their work to a greater objective. Purpose driven leaders also understand the organization’s mission and finds ways to personally connect to it. Join us to discover how Purpose-Driven Leadership can revolutionize team performance and impact.
After participating in this session learners will be able to:
Identify key principles of purposeful leadership.
Use methods to identify your “why” and those of your team.
Identify ways to increase authenticity in daily work.
Program Specialist, Office of the Deputy Executive Commissioner
Tracie Hunt is a Program Specialist VII in the Office of the Deputy Executive Commissioner in Access and Eligibility Services. She is deeply involved in the activities pertaining to the unwind of the Public Health Emergency by helping facilitate and coordinate unwind activities.She... Read More →
Area Manager, Operations - Office of Learning and Professional Development
Patty Garcia-Cooper is a dedicated professional with over 27 years of experience in Access and Eligibility Services (AES). As an Area Manager in Curriculum Development, in the Office of Learning and Professional Development (OLPD), she spearheads instructor-led training initiatives... Read More →
